Gaming is meant to be fun, not a fix for life's problems. Khelaghor Afi believes every member deserves a gaming experience that's enjoyable and in control. To support that, we've put together a range of tools and resources to help you stay within your own limits at all times.
Gaming Health Index of Our Members
Key Concepts
Responsible gaming means keeping games in their proper place — as a source of entertainment, not the centre of your life. When you play on Khelaghor Afi, staying within your budget, not exceeding your time limits, and keeping a level head after a loss are all signs that you're gaming responsibly.
Problems arise when gaming shifts from a pastime to a compulsion — constantly raising your bets to chase losses, neglecting family time to stay glued to the screen, or spending household money on gaming. These are warning signs. Khelaghor Afi is always ready to raise awareness about these issues and provide support whenever it's needed.
Please keep in mind: every game result on Khelaghor Afi is entirely random. No strategy or system can guarantee a win every time. Never bet beyond your budget with the mindset of "I'll definitely win this time."
Khelaghor Afi's commitment: We want you to keep enjoying the game for the long haul. Your long-term wellbeing matters far more to us than any short-term winnings.
Protection Tools
You can access all these tools directly from your account settings.
Set your own daily, weekly, or monthly deposit limit. Limits take effect immediately once set. Lowering a limit applies instantly, while increasing one requires a 24-hour waiting period.
Set the maximum amount you're willing to bet in a single session or within a set period. Once this limit is reached, Khelaghor Afi will automatically stop accepting your bets.
Set a limit on how long you play in one sitting. When the time is up, Khelaghor Afi will alert you and can automatically log you out if needed.
Pause your account for 24 hours, 7 days, or 30 days. You won't be able to log in during the pause, but your account will reopen automatically once the period ends.
For a longer break, you can self-exclude for anywhere from 6 months to permanently. Any attempt to open a new account during a self-exclusion period will also be blocked.
Set the maximum amount you're comfortable losing within a given period. Once that limit is reached, Khelaghor Afi will automatically stop your gaming session.
How to use
Log in to your Khelaghor Afi account.
Click the profile icon in the top right corner to open "Account Settings".
Click on the "Responsible Gaming" tab.
Set limits however you like — they take effect immediately.
If you're having trouble setting things up in Settings, reach out via live chat or email us at [email protected] at any time. Our support team will be happy to help.
More details
Set a cap on how much you can deposit within a given period. Choose a realistic amount that accounts for your household budget — and stick to it.
If you feel gaming is getting out of control, opt for long-term self-exclusion. You can choose to block your account for 6 months, 1 year, or permanently.
If you need a short break, use the Cooldown feature. After a 24-hour, 7-day, or 30-day break, your account will be reactivated automatically.
Your session time is displayed on screen at all times. A warning message will appear once your set limit is reached. We strongly recommend keeping this feature turned on.
Time to Be Cautious
If you notice any of these signs in yourself or someone close to you, it's time to seek help.
You repeatedly spend beyond your set budget.
Playing repeatedly in an attempt to win back lost money.
Once you start playing, you lose track of how much time has passed.
You feel uncomfortable or irritable when you're unable to play.
Hiding your gaming activity or spending from your family.
Borrowing money or going into debt to fund your gaming.
Gaming is putting a strain on your relationships with family or friends.
Nothing else feels enjoyable anymore — only gaming does.
If you notice any of the signs above in yourself: Reach out to the Khelaghor Afi support team or activate self-exclusion directly. Asking for help takes courage — it's a sign of strength, not weakness.
Check yourself
Answer these 3 questions honestly — and find out where your gaming habits really stand.
1/3 — In the past month, have you ever spent more on gaming than you had planned?
2/3 — After a loss, do you find yourself playing more thinking, "I'll win it back this time"?
3/3 — Has gaming ever taken time away from your family or work?
Before each session, decide — mentally or in writing — how much you're willing to spend. Stick to that limit.
Take at least a 10-minute break every hour. Get up, stretch, walk around, or have some water.
Avoid gaming when you're feeling down, angry, or frustrated. Emotional states lead to poor betting decisions.
If you're having a losing day, walk away. Chasing losses only makes things worse.
Only play with money you can afford to lose — funds that won't affect your livelihood if they're gone.
Playing through the night without sleep takes a serious toll on your physical and mental health over time.
FAQ
Khelaghor Afi currently supports three mobile banking methods for deposits — bKash, Nagad, and Rocket. Since most people in Bangladesh already use at least one of these, it shouldn't be an issue for the majority of members.
Always use your own number when making a deposit. While it may be possible to send from someone else's number, this can cause issues at withdrawal. Always use your own mobile banking account.
Members will be notified whenever a new payment method is added. For any payment-related issues, our live chat support team is ready to help.
Khelaghor Afi regularly runs daily login bonuses and free spin promotions. To claim them, log in first, then head to the "My Bonuses" or "Offers" section on the home page or in your profile.
Logging in every day automatically earns you check-in credits — and a special reward is usually waiting after 7 consecutive days. For free spins, head to the designated game and hit the "Free Rounds" button to claim them.
These offers are available for a limited time, so it's best to use them as soon as you see them. The terms and expiry for each offer are listed right alongside it.
Support
Contact Khelaghor Afi if you'd like to talk about responsible gaming or need help activating any of the tools.
Active 24/7, average response time 2 minutes
Activate instantly at any time
Register at Khelaghor Afi and use our protection tools to enjoy gaming on your own terms.