Last updated: January 2026

Khelaghor Afi's Privacy Policy — Your data, our responsibility

When you create an account on Khelaghor Afi, play games, or simply browse our website — certain information is collected. This page clearly explains how that information is used, where it is stored, who it is shared with, and who it is not.

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How Khelaghor Afi Protects Your Data

Your privacy is protected across six layers.

Industry-standard encryption

All data transfers at Khelaghor Afi are secured with AES-256 encryption — the same standard used by banks and government institutions.

Isolated Database Storage

Your identity information and financial information are stored in completely separate databases. Accessing one from the other requires multiple layers of verification.

No Sale of Data to Third Parties

Khelaghor Afi never sells your personal information to advertisers or any third party. This is a non-negotiable principle we strictly uphold.

Restricted Internal Access

Even Khelaghor Afi staff cannot access all data. Under our "need-to-know" policy, only authorized personnel can view the information relevant to their role.

Instant breach alerts

In the event of a security breach, Khelaghor Afi will notify affected members within 72 hours and take immediate steps to resolve the issue.

Regular Security Audits

Independent third-party security audits are conducted multiple times a year. Any vulnerabilities found are addressed as a priority.

1What Information Do We Collect?

Khelaghor Afi collects two types of information — what you provide directly, and what is automatically gathered as you use the platform.

Information you provide:

  • Full name, date of birth, and gender
  • Phone number and email address
  • National ID number and photo (for identity verification)
  • Mobile banking number (bKash, Nagad, Rocket)
  • Messages sent via live chat or email

Automatically collected:

  • Device type, operating system, and browser
  • IP address and approximate location
  • Pages visited and time spent, games played
  • Login time, session duration
  • Cookie and tracking information (see Section 5 for details)

Why so much information? Most of the information we collect is required by law under KYC/AML regulations. Khelaghor Afi must follow this verification process to maintain its international gaming license.

Data typeReason for CollectionRetention Period
Identity InformationKYC VerificationFor the duration of active account + 5 years
Payment InformationTransactionsAs Required by Law
Game HistorySecurity3 Years
Device InformationSecurity1 Year
Support MessagesQuality Improvement2 Years

2Why Is This Information Collected?

Khelaghor Afi only collects information when there is a legitimate reason to do so. Those reasons are:

  • Account Management: To verify registration, login, and identity confirmation.
  • Payment processing: To securely process deposits and withdrawals.
  • Fraud Prevention: To prevent money laundering and other illegal activities.
  • Legal obligations: To comply with KYC and AML requirements set by the licensing authority.
  • Customer Service Improvement: To personalise and improve your experience.
  • Issue Resolution: For quick resolution of technical or financial issues.

Khelaghor Afi does not share your information with third parties for marketing or advertising purposes. Promotional messages are sent exclusively by Khelaghor Afi, and you may opt out at any time.

3How Is Your Data Stored and Kept Secure?

Khelaghor Afi's data storage infrastructure follows international security standards. Key layers of protection include:

  • Encryption: All data is stored with AES-256 encryption. TLS 1.3 protocol is used during transmission.
  • Server security: Data is housed in international-standard data centers with 24/7 physical and digital security.
  • Access Controls: Only authorised staff can access specific data — no single person has access to all information.
  • Backups: Encrypted data backups are maintained regularly at separate locations.
  • Audit logs: A complete log is maintained of who accessed which data and when.

Khelaghor Afi stays on top of security at all times. Any newly identified threats are addressed promptly.

4Who receives your data — and who doesn't?

Khelaghor Afi does not sell your data to third parties. However, certain information may need to be shared in specific circumstances:

  • Payment processors: Only the information necessary to process transactions is shared with bKash, Nagad, and Rocket.
  • Legal Authorities: We may be required to disclose information by court order or at the request of a licensing authority.
  • Security Partners: Fraud detection services use limited data — only behavioural patterns, not personal identity information.

To be clear: Khelaghor Afi never sells your name, phone number, email, or payment details to advertisers, data brokers, or any third party for commercial purposes.

5Cookie Policy

Khelaghor Afi's website uses cookies — small files stored in your browser that help the site remember you.

  • Essential Cookies: Login sessions and security — the site simply cannot function without these.
  • Functional Cookies: Remembers language preferences and game settings.
  • Analytics cookies: To understand how pages are being used — all data is fully anonymized.

You can delete or block cookies at any time through your browser settings. However, blocking essential cookies may prevent login and other features from working properly.

6Your rights

As a Khelaghor Afi member, you have several important rights over your own data:

Right to Access

You may request to see what information we hold about you.

Right to rectification

You may request corrections to any inaccurate information.

Right to Erasure

You may request deletion of your data after your account is closed.

Data Portability

You may request a copy of your personal data.

Right to Restrict Processing

You may object to your data being used for specific purposes.

Marketing Opt-Out

You can opt out of promotional messages at any time.

To exercise any of these rights, email us at [email protected]. We typically respond within 7 business days.

7Minor Protection

Khelaghor Afi strictly prohibits anyone under 18 from using the platform. We do not knowingly collect data from minors.

Age verification is mandatory during registration. If we suspect or are informed that a minor has created an account using false information, we investigate immediately, close the account, and delete all associated data.

For Parents: If you believe a minor is using Khelaghor Afi, please contact [email protected] immediately. We will take swift action.

8Data Deletion Request

You can request that Khelaghor Afi delete the data we hold about you. However, certain information may be required by law to be retained for a specified period.

How to request data deletion:

  • Send an email to [email protected] with the subject "Data Deletion Request".
  • Please provide the phone number and registered name on the account.
  • Data will be deleted within a maximum of 30 days following identity verification.

Certain financial transaction records must be retained for a specified period due to legal obligations. These records cannot be deleted upon request; however, they are not used for any other purpose.

9Privacy Policy Updates

Khelaghor Afi may update this Privacy Policy when necessary. If changes are made:

  • The "Last Updated" date at the top of this page will reflect the change.
  • For significant changes, members will be notified by email and via an on-site notice.
  • Continued use of the platform after any changes take effect will be considered acceptance of the updated policy.

To request a copy of a previous version of our Privacy Policy, email [email protected].

10Contact Us

For any privacy-related questions, concerns, or requests, please get in touch with Khelaghor Afi:

  • Email: [email protected]
  • Live Chat: The chat button in the bottom-right corner after logging in to the platform
  • Response time: Usually within 24–48 hours

We take every privacy-related request seriously and aim to respond as quickly as possible.

General FAQs

The best place to find Khelaghor Afi's active promotions and bonus offers is the "Offers" or "Promotions" tab on your profile page after logging in — all offers available to you will be listed there.

New promotions roll out every week — with extra offers during major cricket or football tournaments. Monthly and weekly reload bonuses are also available on a regular basis.

To stay updated on the latest offers, keep notifications enabled on your registered email or phone. You can also ask about ongoing promotions via the support chat.

The minimum bet amount on Khelaghor Afi varies by game. For most slots, minimum bets start from ৳10.

Crash Game bets start from as low as ৳20, with bigger multipliers meaning bigger wins. In Hi-Lo, you can start from just ৳10.

Once a game is open, the minimum and maximum bet amounts are displayed on the bet panel. If you're new, we recommend starting with smaller bets.

Your data is safe — play with complete peace of mind!

Your privacy is fully protected at Khelaghor Afi. Register now and get a 100% bonus on your first deposit.

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