Khelaghor Afi generally does not charge any processing fee on withdrawals. However, mobile banking operators (bKash, Nagad, Rocket) may apply their own transaction charges — those are outside Khelaghor Afi's control.
| Method | Minimum | Maximum (per transaction) | Processing Time |
|---|---|---|---|
| BKash | ৳150 | ৳50,000 | 1–15 minutes |
| Nagad | ৳150 | ৳50,000 | 1–15 minutes |
| Rocket | ৳200 | ৳30,000 | 5–30 minutes |
The daily withdrawal limit is up to ৳1,00,000. Without KYC verification, the maximum you can withdraw is ৳10,000. For any issues, let us know via Live Chat.
No. Registration and gaming on Khelaghor Afi are strictly prohibited for anyone under 18. This is a core part of our responsible gaming policy.
How Khelaghor Afi ensures:
An age confirmation checkbox is mandatory during registration.
KYC verification may be required for any account flagged as suspicious — proof of age via NID or passport will be needed.
If an underage account is detected, it is immediately closed and any deposited funds are returned.
If you suspect a minor in your household is using Khelaghor Afi, contact us immediately at [email protected]. To learn more, visit: Responsible Gaming।
There are several reasons an account may get locked — multiple consecutive incorrect password attempts, detection of unusual activity, or a pending KYC verification.
Quick Fix Steps:
Unlock via OTP: On the login page, click "Forgot password?" → enter your mobile number → set a new password using the OTP.
Contact support: If you don't receive the OTP, contact us immediately via live chat or at [email protected]. Please provide your registered number and name.
If KYC is required: Send a photo of your NID to support — your account will be activated within 24 hours.
Locking your account for security cannot be done entirely from your phone — it must be done through support.
Security verification is mandatory when updating personal information on Khelaghor Afi. While some details can be changed on your own, updating your phone number requires assistance from support.
Change name or profile picture:
Log in → tap the profile icon at the top right → "My Profile" → "Edit".
Update your details and tap "Save". After KYC verification, a name change requires approval from support.
Phone Number Change:
Email [email protected] with your old and new number.
An OTP will be sent to both numbers — you'll need to verify each one.
Sending a photo of your NID or passport speeds up the process. It's typically completed within 48 hours.
Cricket betting on Khelaghor Afi is straightforward. You can place bets on all major tournaments — from Bangladesh cricket to the IPL and the World Cup.
Step-by-step process:
Log in → go to the "Sports" or "Cricket" section on the home page.
Choose your preferred match — upcoming and live matches are displayed separately.
Choose your bet type: Match Winner, Toss, Top Batter, Over/Under, and more.
Enter the amount on your betslip — your potential winnings will be shown instantly.
Your bet is placed as soon as you tap "Confirm Bet".
Odds shift constantly during live matches. Review them carefully before placing a bet. Minimum bet is ৳50.
If a match is cancelled or abandoned mid-way, bets are settled according to Khelaghor Afi's specific rules.
| Scenario | Bet Settlement |
|---|---|
| Cancelled Before Match Starts | Full bet refund (Void) |
| Closed before the minimum overs were completed | Full bet refund (Void) |
| Result Declared via D/L Method | Settled based on that result |
| Unavailable during live bets | Settled based on the score at the time of suspension |
Funds from voided bets are returned to your wallet within 24 hours. If you dispute any bet, contact support with your bet ID and we'll look into it.
With Two-Factor Authentication (2FA) enabled, no one else can access your account even if they know your password. Khelaghor Afi supports SMS OTP-based 2FA.
Steps to Enable:
Log in → Profile → "Security Settings" → "Two-Step Verification".
Select the "SMS OTP" option and tap "Activate".
A verification code will be sent to your registered number — enter it to proceed.
Once enabled, you'll be asked for an OTP alongside your password every time you log in.
To disable 2FA, go to the same settings page. That said, keeping it active is always the safer option.